If an earlier version of the driver was working, you might be able to download it from your manufacturer's support website. If the "Roll Back Driver" option is grayed out, Windows 11 does not have a previous version. Select a reason to enable the option to roll back.Īfter completing the steps, the system will restore the previous driver version, fixing the black screen problem.Click the Restart button from the bottom-right corner.Click the More details button (if in compact mode).Quick tip: You can also use the "Ctrl + Alt + Del" keyboard shortcut and click the Task Manager button.Use the "Ctrl + Shift + Esc" keyboard shortcut to open Task Manager.To fix the Windows Explorer service causing a black screen on Windows 11, use these steps: If you are on the Windows 11 desktop and can move the mouse around, the black screen problem could be related to Windows Explorer. How to fix black screen from desktop on Windows 11 You can determine which component is causing the issue by reconnecting them one at a time until you come across the problem. If the problem seems to be resolved, it's likely one of the peripherals. If you suspect hardware is causing a conflict, disconnect all the peripherals, including printers, cameras, removable drives, dock station, Bluetooth, and other USB devices, and then restart the computer. However, if the device is taking a very long time, you could be in front of a compatibility problem. In this case, you will need to wait a few minutes to get to the sign-in screen. Usually, when the computer starts up and hangs with cycle animation, it could indicate an update is currently being installed on the computer. It could also be the case of a hardware conflict causing the black screen or black screen with a circle animation during boot. (If you had some files open on the desktop, you might lose the unsaved work as a result of this action.) Then press the power button again to turn on the device. You may need to cold-reboot the system by pressing and holding the power button for about 10 seconds to shut down the system completely. If, after these troubleshooting steps, you're still seeing a black screen during boot or while working with an application. (You will need to repeat the steps four times to allow cycling through all the possible modes.) Then hit the "P" key again, and press the Enter key to switch between the different display modes. The wake action will produce a beep and activity on the screen, indicating that the system is responding to the command.įurthermore, you can also use the "Windows key + P" keyboard shortcut to open the "Project" flyout. In some devices, such as Surface tablets, you can wake up the screen by pressing the volume up and volume down buttons at the same time three times (quickly). When this happens, you can use the "Windows key + Ctrl + Shift + B" keyboard shortcut to restart the video driver and refresh the connection with the monitor. Windows 11 can also lose its connection with the display out of the blue. Usually, you have to press the Function (FN) key and one of the functions keys like "F8" or "F10." If you have a laptop, use the designated function keyboard shortcut to increase the brightness to see whether that's causing the problem. Also, confirm that monitor has the correct input selected.įurthermore, you can try connecting the display to a different system or using a different video cable to determine whether you are dealing with a broken monitor, graphics card, or damaged cable. In case this is an external monitor, open the display's control panel and adjust the brightness level to fix the black screen problem. (You may need to check your hardware manufacturer's website for details on how to proceed.) If you suspect this could be the case, open the computer case, remove the card from the motherboard, and reinstall it again. If you have a traditional desktop computer with a discrete video card, the hardware may not be fully making contact with the motherboard's slot. If you recently updated the UEFI (Unified Extensible Firmware Interface), this action can sometimes disable the discrete graphics card, which you can only re-enable from the motherboard firmware. In case the system features an integrated graphics card on the motherboard and an add-in discrete card, you may want to switch the video to the embedded graphics to confirm if the problem lies in the discrete card.
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